Terms, privacy
& policies.
How an Everante membership actually works, written down plainly.
This page is a working draft, written to accurately describe what Everante NaaS actually does today — not templated boilerplate. It has not been reviewed by a lawyer. Have one look it over before treating it as final, especially the Refund & Cancellation Policy below.
Terms & Conditions
Last updated September 3, 2026
1. About Everante NaaS
Everante NaaS ("Everante," "we," "us") runs a recurring morning nutrition membership: one protein-rich smoothie delivered daily, Monday to Saturday, to members within our Pune service area.
2. The membership
Members choose a membership length — 2, 4, or 8 weeks — not an individual flavor. The week's flavor rotation is fixed by Everante and is the same for every member on any given day. Deliveries arrive between 7:30 and 8:30 AM.
3. Payment
Plans are paid in full at checkout through Razorpay. Everante does not receive or store your card, UPI, or net-banking details — that entire step is handled directly by Razorpay. Your membership begins once payment is confirmed.
4. Pausing your deliveries
You can pause your deliveries at any point during an active membership. Paused days roll forward as credit and are never lost — see the Refund & Cancellation Policy below for how this differs from cancelling.
5. Health & nutrition
Protein and nutrition figures shown on this site are approximate. If you have a specific health condition, allergy, or dietary restriction, message us before starting a membership.
6. The WhatsApp community
Active members may be invited to a plan-specific WhatsApp community for delivery updates. Keep it respectful and on-topic — Everante may remove a member from the community for abusive behavior without affecting their active deliveries.
7. Changes to these terms
We may update these terms as the service changes. The current version is always the one published on this page.
8. Liability
Everante provides this service on an as-available basis and isn't liable for delivery delays caused by events outside our reasonable control (weather, traffic disruption, courier issues). Contact us if something goes wrong with an order — see Contact Us below.
9. Governing law
These terms are governed by the laws of India.
Privacy Policy
Last updated September 3, 2026
1. What we collect
To create and run your membership, we collect the email address you sign in with, your phone number, and whether that number is reachable on WhatsApp. We don't currently collect a delivery address through this site directly.
2. Payment information
Payments are processed entirely by Razorpay. Everante's own systems never receive or store your card, UPI, or bank details — only the resulting order and subscription status.
3. Who we share it with
Your account and subscription data is stored with Supabase, our authentication and database provider. Payments are processed by Razorpay. WhatsApp delivery updates, where enabled, are sent through AiSensy — this is not yet live; it is currently mocked while message-template approval is pending. We don't sell your data to anyone.
4. Cookies & tracking
This site does not currently use analytics, advertising, or tracking cookies.
5. How long we keep it
We keep your account and order data for as long as your account is active, and afterward only as long as needed to meet our legal or accounting obligations.
6. Your rights
Email us at the address in Contact Us below to access, correct, or request deletion of your data.
7. Changes to this policy
We may update this policy as the service changes. The current version is always the one published on this page.
Refund & Cancellation Policy
Last updated September 3, 2026
1. Memberships run for their full length
Once a membership is active, it runs for the full duration you selected (2, 4, or 8 weeks). There is no mid-cycle cancellation — a membership can't be ended partway through and refunded for the days remaining.
2. Pausing is not cancelling
If you need a break, pause your deliveries instead — from your account, at any point during an active membership. Paused days roll forward as credit and are never lost. This is the only way to skip deliveries within an active cycle.
3. No refunds for unused days
Because a membership is a fixed-length commitment, we don't offer refunds — full or prorated — for days remaining if a membership is discontinued before its scheduled end date, for any reason.
4. If we get something wrong
This policy covers member-initiated cancellation. It doesn't cover our own mistakes — if a delivery is missed or wrong because of an error on Everante's side, contact us and we'll make it right.
5. What happens at the end of a cycle
A membership simply ends on its scheduled date. Nothing renews automatically unless you choose a new plan.
Contact Us
Questions about your membership, a delivery, or anything on this page — reach us directly.
- Everante NaaS
- Pune, India
- Phone
- +91 99756 09638